Avaana

The booking and coordination infrastructure under your claims operation.

Avaana integrates or serves as an extension of your claims process as the booking, practitioner coordination, payment and reporting layer, with a co-branded claimant experience and a credentialled national network behind it.

What you get

Practitioner reach

5,500 credentialled, AHPRA-verified practitioners with metro and regional coverage, matched to claimant location, modality and availability.

Claims-aligned workflows

Booking, clinical communication, documentation and reporting integrated with your case management process. Your process stays; we operate the layer beneath it.

Proven in live operation

Live with EML, HII and Trinity, managing claims bookings across the network.

Avaana and EML

In partnership with EML

8.6 against 9.7
appointments per claim

Shorter courses of treatment, not discounted ones.

Source: [to confirm — EML partnership data?]

See all the evidence

See how it fits your workforce

Commercial structures are negotiated per relationship, reflecting scale and integration requirements.

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